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Polar Help Desk Web based help desk that tracks incidents integrates with e-mail and more.

Web based help desk that tracks incidents integrates with e-mail and more.
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O in short: Polar Help Desk is a web based help desk that helps you organize support department. With email integration incident management enables your organization to manage support services to your employees and customers through a help desk portal.




Polar Help Desk 5.0
Web based help desk that tracks incidents integrates with e-mail and more. Screen Shot
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Description:
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.
Pay what you want for your first license of Polar Help Desk 5.

Key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Email integration and automation from multiple mailboxes via POP/IMAP
- Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization
- Powerful and completely customizable User Roles and Permissions
- Custom Languages and customization any labels
- Active Directory integration
- API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
- Build your own new reports using client and server side Java Script.
- Source code available for purchase

 
best Web based help desk software.
  
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(File size: 17183 Kb)

Price $ 150 /
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Type: Demo
File size: 17183 Kb
Date: 05/22/2010
Homepage
Install support: Install and Uninstall
OS: WinXP, WinVista, WinVista x64, Win7 x32, Win7 x64, WinServer
System requirements: Windows 2008, 2003, Vista, 7, XP. Both 32 and 64 bit are supported., MS SQL 2008,2005 .NET 3.5
Language: English
Recent changes in this Major Update:
This version has lots of new features and bugs fixed implemented.

 
User's reviews / comments about the software
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