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Description:
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.

Recent changes in this Major Update:
Updated Interface, Network Inventory Integration, Improved Customization Capabilities

Download: Download links Price $ 995.00 / Purchase - Get it Now (Statistics)

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Type: Demo
Price $ 995.00 /


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File size: 43642 Kb
Date: 03/01/2004
Homepage
Install support: Install and Uninstall
OS: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP
System requirements: Pentium Processor 500mhz+, 128MB RAM, 60mb
Language: English

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