BridgeTrak Help Desk Software - Comprehensive help desk and issue trouble ticket tracking software. (Software)

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O Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc

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BridgeTrak Help Desk Software
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BridgeTrak Help Desk Software 7.0 Build 166

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Description:
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.

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Price $ 995.00 /

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Price $ 995.00 /

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Type: Demo
File size: 46207 Kb
Date: 11/15/2007
Homepage
Install support: Install and Uninstall
OS: WinXP, Windows2000, Windows2003
System requirements: Pentium Processor700mhz+, 512MB RAM, 80mb
Language: English
Recent changes in this Minor Update:
Build 163 offers a number of product fixes and offers customer reports, using Crystal Reports, as a seperate download

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See above information and user's reviews about BridgeTrak Help Desk Software Comprehensive help desk and issue trouble ticket tracking software.

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