(sometimes we provide two download links because it may happen that the main server / link is overloaded or slow or non responding - the files are identical. Just choose one, save to the Desktop, double click to install)
Disclaimer: to our best knowledge this download comes from a website that is
safe (the last time we checked it, it was), but for your peace of mind (and better safe than sorry) we advise you to run an
antivirus on the downloaded file. Do not rely on MSWindows, Internet explorer, or on the electronic signature: a unsigned download is usually as safe as a signed one, signed just means the author paid Microsoft or Verisign for a stamp, it does not mean verified. Please kindly
report us problems with detail (click here to report), if any.
This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information.
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Helpdesk software which requires no helpdesk staff.)
This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information about the user and the computer are attached to the Ticket.
helpdesk, support, computer support, network support, trouble ticket, ticket
Click here to start the download