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Download ServiceDesk Lite - free software download links
 
SEE BELOW THE DOWNLOAD LINKS FOR THE SOFTWARE PROGRAM: 

(sometimes we provide two download links because it may happen that the main server / link is overloaded or slow or non responding - the files are identical. Just choose one, save to the Desktop, double click to install) 
Disclaimer: to our best knowledge this download comes from a website that is safe (the last time we checked it, it was), but for your peace of mind (and better safe than sorry) we advise you to run an antivirus on the downloaded file. Do not rely on MSWindows, Internet explorer, or on the electronic signature: a unsigned download is usually as safe as a signed one, signed just means the author paid Microsoft or Verisign for a stamp, it does not mean verified. Please kindly report us problems with detail (click here to report), if any.


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Service Desk Lite is a free service software, useful for service firms to systematically manage customer complaint so that it never goes, unattended.It covers the important stages of Complaint management such as Registering a Complaint, Assigning it to Service Executive & Complaint Closure. The data in Service Desk Lite is stored on your local machine, hence it is faster & easier to access. Simply download install and get started.

(Track & manage customer complaints with easy to use free service software)Service Desk Lite is free service management software.It is a simple windows based app that enables you to manage customer complaints at various stages right from initiation, assignment to closure.No registration download, install & get started.


ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage customer complaints.Service management is made simpler with Service Desk Lite.ServiceDesk Lite is useful for small service firms to systematically manage customer complaints so that it never goes, unattended.The features of ServiceDesk Lite includes Registering Complaint, Assigning, Closure, Reports, Excel Export.You may receive customer complaints from various sources, such as email, telephone, web etc.Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers.In Service Desk Lite you can record essential details related to complaint such as the customer contact, caller details, complaint description.After complaint is received it is assigned to service executive.Assigning complaint to service executives ensures every complaint is attended.It also helps to analyze and promptly allocate complaint to the service personnel.Complaint assignment in ServiceDesk Lite is quiet simple, you get the pending list of complaints that are yet to be assigned.Complaint Closure is last stage in complaint management that enables you to track the status of complaint i.e. solved or pending.Tracking status enables you to identify the complaints that are open or not resolved and take timely actions.It also helps you to determine the service performance.You can track details such as status of complaint, measures/action taken to resolve the issue.The data in ServiceDesk Lite is stored on your local machine, hence it is faster & easier to access.ServiceDesk Lite is absolutely free without any limitations. No registration required. Download, Install & Get started instantly.
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