(sometimes we provide two download links because it may happen that the main server / link is overloaded or slow or non responding - the files are identical. Just choose one, save to the Desktop, double click to install)
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, if any.
LiveChat - add a live chat option to your website to provide real-time customer support right on your website. LiveChat can be both - a sales and support tool. It empowers chat operators with the tools they need to identify and engage with best prospects and regular customers as they come by. In addition to real-time monitoring and proactive chat invitations, LiveChat comes with customizable chat templates, pre-written responses and mobile apps.
(LiveChat is an easy-to-use live chat software for online sales and support.
LiveChat is an easy to use yet powerful live chat and help desk software for customer service and online sales. It opens up a direct communication channel so you can respond to customers' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by.
With LiveChat, you know which page your customer is currently viewing. Using this information, you can personalize each chat session and provide more information about products. In addition to web traffic monitoring and real-time visitor information, LiveChat provides all of the tools you need to proactively engage online visitors, such as personal and automated chat invitations. At the same time, chat operators can reach the understanding faster by using pre-written responses and seeing what the customer is typing in through the message sneak-peek. Other features include: ready-to-use chat templates, chat transcripts, reporting and analytics capabilities, the possibility of handling chats coming from multiple websites and more.
Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, integrations with CRM software (Salesforce, SugarCRM), e-commerce platforms (Shopify, Magento, WooCommerce), CMS platforms (Joomla, Weebly, Wordpress), remote desktop tool (LogMeIn Rescue) and help desk software (Zendesk, Desk).
LiveChat works on all browsers so you don't need to install anything. And if you're away from your desk, mobile apps for iOS and Android will help you chat with customers wherever you are.
chat software, customer service software, customer support software, customer engagement software, ecommerce software, help desk software