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eAssistance Pro -- a Live Chat support solution can be easily integrated with numerous CMS platforms including Joomla, Wordpress, Drupal, Magento, Zencart, Zendesk, Salesforce, Blogger, Shopify, Bigcommerce, and eBayStores. The updated version of eAssistance Pro -- Version 1.5 offers SMTP Server settings for better user level experience. The tool allows administrators to configure SMTP settings from their own website hosting end.
(A perfect live chat tool to chat live, visitor monitoring & geo mapping
What benefits a user can take after integrating eAssistance Pro Live chat tool into a website is an endless list. Users can generate auto responses for offline messages, can do meaningful chat sessions with website visitors, provide them instant assistance, can send them proactive chat invitation to enhance sales, can capture valuable visitor information, monitor their website activities, and much more.
The highly customizable live chat application allows customizing chat button, start chat form, greeting messages, post chat survey questions, canned messages and waiting messages as per requirement. Numerous functionalities offered by Live Chat tool include live chat with visitors, multiple live chat sessions, easy file transfer, canned responses and translation, automated/proactive chat invitations, automatic emailing of chat transcripts and call transfer, operator-to-operator chat transfer, web-based monitoring, real-time visitor monitoring, geographical mapping, automatic spell checking, etc.
The updated version -- version 1.5 of eAssistance Pro supports multi-lingual dictionary. The Standalone operator console displays English as the default language but user can select dictionary in other languages as well for better customer support. Moreover, the operator console provides full font support for chatting. For more details, visit: eassistancepro.com
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