(sometimes we provide two download links because it may happen that the main server / link is overloaded or slow or non responding - the files are identical. Just choose one, save to the Desktop, double click to install)
Disclaimer: to our best knowledge this download comes from a website that is
safe (the last time we checked it, it was), but for your peace of mind (and better safe than sorry) we advise you to run an
antivirus on the downloaded file. Do not rely on MSWindows, Internet explorer, or on the electronic signature: a unsigned download is usually as safe as a signed one, signed just means the author paid Microsoft or Verisign for a stamp, it does not mean verified. Please kindly
report us problems with detail (click here to report), if any.
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
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Comprehensive help desk and issue trouble ticket tracking software.)
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
help desk software, help, desk, software, trouble, ticket
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